The Global Digital Home for
Art, Creativity, and Opportunity




Organize



Discover



Marketplace






Community



Artists
Archive and showcase your work securely while reaching a global audience. Present your art professionally, grow your following, and sell with confidence.
Collectors and Dealers
Galleries and Curators
Discover talent from around the world and create curated presentations and exhibitions. Promote artists, host events, and connect directly with collectors and buyers.
Buyers
Explore original artwork across every medium. Purchase with confidence through secure transactions, transparent pricing, and trusted sellers.
A Shared Creative Space

OF OUR MEMBERS



What is ARTDEX?
ARTDEX is an online archive and marketplace platform that connects artists and buyers from around the world. We offer the most diverse and exciting selections of original work across various mediums, including paintings, prints, sculptures, photography, digital art, and more. Our mission is to make art accessible to everyone, whether you’re an experienced collector or a first-time buyer.
How do I create an account?
What's the difference between an Account, a Member, and a Profile?
ARTDEX is designed to support the many roles people play in the art world. Understanding the difference between an Account, a Member, and a Profile will help you get the most out of the platform.
Account
Your ARTDEX account is your secure login. It includes your email address, password, account settings, billing, and notifications.
Member
A member is the individual or organization that owns and manages an ARTDEX account.
Profile
A profile is a public identity created by a member to represent a specific role or purpose on ARTDEX. For example, you may create an Artist Profile to showcase your work, a Collector Profile to manage your collection, or a Consultant Profile to offer professional services.
A single member can create and manage multiple profiles under one ARTDEX account, making it easy to participate in different areas of the art world without needing separate logins.
Example:
- Member: Jane Smith
- Account: Jane’s ARTDEX account (one login)
- Profiles: Artist Profile, Collector Profile, Consultant Profile
Jane is one ARTDEX member with one account, but she manages three separate profiles, each with its own public presence and activity.
Note: Premium subscriptions are applied at the profile level, not the member account level. This means you can choose which profiles have access to Premium features based on your needs.
How do I create an account?
What membership plans does ARTDEX offer?
We offer three flexible membership tiers designed to support individuals, independent artists, and art-focused businesses at different stages of growth:
- Free Account — $0/month
- Premium Account — $15/month
- Business Account — $50/month
The Free Account is ideal for individuals exploring the platform or getting started in the art community.
Free Account benefits include:
- Create a personal profile
- 500 MB free archive storage
- 2 presentations per account
- 2 sale transactions per month
- Upload and showcase a limited number of artworks or projects
- Participate in the community (likes, follows, comments)
- Access basic discovery and search features
- Receive platform updates and announcements
There is no monthly fee, and no credit card is required to create a Free Account.
What is included in the Free Account ($0/month)?
The Free Account is ideal for individuals exploring the platform or getting started in the art community.
Free Account benefits include:
- Create a personal profile
- 500 MB free archive storage
- 2 presentations per account
- 2 sale transactions per month
- Upload and showcase a limited number of artworks or projects
- Participate in the community (likes, follows, comments)
- Access basic discovery and search features
- Receive platform updates and announcements
There is no monthly fee, and no credit card is required to create a Free Account.
What additional benefits come with the Premium Account ($15/month)?
The Premium Account is designed for active artists and collectors who want greater visibility, flexibility, and professional tools.
Premium Account benefits include everything in Free, plus:
- Upload and manage an expanded number of artworks
- 3 GB archive storage
- 25 presentations per account
- 25 sale transactions per month
- Premium featured member and artwork profiles
- Increased visibility in platform discovery and search results
- Create and promote events
- Access to promotional features and curated opportunities
- Premium templates and customization tools
- Priority customer support
Premium members gain tools to grow their audience and present their work more professionally.
Who is the Business Account ($50/month) for?
The Business Account is built for galleries, art advisors, art consultants, collectors, or art institutions with inventories, and creative businesses operating professionally on the platform.
Business Account benefits include everything in Premium, plus:
- Manage multiple artists, collections, or inventory listings
- 1 TB archive storage
- Unlimited presentations per account
- Unlimited sale transactions per month
- Featured placement and marketing tools for events
- Priority review for curated programs and partnerships
- Dedicated or expedited customer support
This tier is ideal for organizations and professionals seeking maximum visibility, operational tools, and growth opportunities.
How do I choose the right plan?
- Choose Free if you’re exploring the platform or just getting started in archiving
- Choose Premium if you’re actively archiving, sharing, selling, or promoting artwork
- Choose Business if you represent artists, manage collections, or operate an art-focused business
Can I change or cancel my plan?
Yes. You may upgrade, downgrade, or cancel your subscription at any time. Changes to your plan take effect at the next billing cycle unless otherwise stated.
Are there discounts or special pricing available?
From time to time, we may offer promotional pricing, annual plan discounts, or special rates for select partners. Any such offers will be clearly communicated on the platform.
You can always start with a Free Account and upgrade when you’re ready.
How do I purchase artwork?
Browse our collection and select the piece you wish to purchase. Click “Add to Cart” and proceed to checkout. You will be prompted to enter your shipping information and payment details. Once your purchase is complete, you will receive a confirmation email with your order details.
What payment methods are accepted?
Can I return artwork?
How does shipping work?
Sellers on our platform offer global shipping through our trusted network of couriers. Shipping costs are calculated at checkout based on the size, weight, and destination of the artwork. Each piece is carefully packaged by the seller to ensure it arrives safely. You will receive a tracking number once your order has shipped.
Are there any additional fees?
How do I track my order?
What if the artwork arrives damaged?
How do I sell my artwork on ARTDEX?
Members of our platform are eligible to become sellers. Once your artwork has been uploaded to your account and published in the ‘public’ DISCOVER mode, it will automatically be reviewed by our admin for community guidelines. Once approved, you can list your artwork ‘for sale’ by uploading high-quality images, providing descriptions, and setting your prices. You’ll have access to tools that help you manage your listings, communicate with buyers, and track sales.
What are the commission rates?
How do I get paid?
How should I price my artwork?
Pricing your artwork is a personal decision, but we recommend considering factors such as your experience, the size and medium of the artwork, and market trends. You can adjust your prices at any time, and our support team is available to offer guidance.
What if my artwork doesn’t sell?
Who handles shipping?
Can I sell reproductions or prints?
How is my personal information protected?
We take your privacy seriously and use industry-standard encryption to protect your personal information. Your data is never shared with third parties without your consent, and you can update or delete your account information at any time through your account settings.
Is my payment information secure?
If you notice any suspicious activity on your account, such as unauthorized purchases or login attempts, please contact our support team immediately. We will investigate and take appropriate action to secure your account.
How do I report a suspicious activity?
How can I stay updated on new artworks and events?
You can subscribe to our newsletter to receive updates on new arrivals, exclusive offers, and upcoming events. Additionally, you can follow us on social media for the latest news and artist features.
Are there any resources for artists?
When you Follow an individual, they will be notified of a new follower via email and through the flag icon on the top navigation bar. They will then have the option to “Accept” or “Ignore;” should they “Accept,” you will become connections and each receive notifications of activity on each other’s profile according to your notification and privacy settings.
Can I collaborate with other artists?
We encourage collaboration within our community. You can connect with other artists through our platform, participate in events, group exhibitions, or join community forums to discuss ideas and projects.
How can I participate in online exhibitions?
We feature regular online galleries showcasing selected artists from our platform. To participate, submit your work by email to our team with the subject line: “Featured Art” for our review. If selected, your artwork will be featured in our platform, and you will receive promotional support from our team.
I’m having trouble with the website. What should I do?
If you experience any technical issues, such as trouble logging in or problems with the checkout process, try clearing your browser cache and cookies. If the problem persists, contact our technical support team for assistance.
How do I update my account information?
You can update your account information, including your email address, password, and payment details, by logging into your account and navigating to the “Account Settings” section.
How do I reset my password?
If you’ve forgotten your password, click on the “Forgot Password” link on the login page. Enter your registered email address, and you’ll receive a link to reset your password.










































